(23 December 2024) — Luk Fook Holdings (International) Limited (“Lukfook” or the “Group”) (Stock Code: 0590) is pleased to announce that the Group has demonstrated its strength in exceptional talent at the “2024 Service Talent Award,” organised by the Hong Kong Retail Management Association (“HKRMA”). Two employees of the Group stood out among 385 contestants. Ms. Cheung Wai Man, Sandra, Jewellery Sales Supervisor, was awarded the “Bronze Award of Junior Frontline Level” in Watch & Jewellery Category, while Mr. Chui Siu Hang, Horie, Senior Jewellery Sales Supervisor, received the “Outstanding Performance Award of Junior Frontline Level” in Watch & Jewellery Category. These two awards not only recognise Lukfook’s exceptional customer service but also underscore the Group’s dedication and contributions to talent development and training.

Mr. Wong Wai Sheung, Chairman and Chief Executive Officer of the Group, said, “We are honoured to witness our employees being recognised by the industry once again. The Group has always adhered to the service standard of ‘Six Heartfelt Service’, and these awards validate our achievements in promoting talent development while acknowledging the professionalism and dedication of our frontline staff in delivering outstanding customer service. Looking ahead, we will continue to provide customers with high-quality and sincere service experiences, striving to lead the industry towards greater heights in service standards.”

The “Service Talent Award” was established by HKRMA in 1986. This year, with the theme “Winning Customers’ Hearts Through Retail Innovation and Exceptional Service,” the award is dedicated to recognising retail brands and employees that deliver exceptional service, with the goal of enhancing the overall standard of retail service in Hong Kong. It is known as the “Oscars” award of the retail industry.

Ms. Sandra Cheung, Jewellery Sales Supervisor of Lukfook Group (left), received the award from Mr. Samuel Lee, Member of Executive Committee of HKRMA (right)	Mr. Horie Chui, Senior Jewellery Sales Supervisor of Lukfook Group (left), received the award from Mr. Samuel Lee, Member of Executive Committee of HKRMA (right)

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