(24 Apr 2024) ── Luk Fook Holdings (International) Limited ("Lukfook" / the "Group") (Stock Code: 00590.HK) is pleased to announce that the Group has been awarded the "Hong Kong Service Awards 2024 - Quality Living Category (Jewellery and Gold)" by "East Week Magazine". This marks the 17th time of receiving the distinction and is the only one in the category within our industry to be recognised for more than a decade for driving excellence in customer service.
Mr. Wong Wai Sheung, Chairman and Chief Executive Officer of Lukfook, said, "The Group is deeply honoured to receive the ‘Hong Kong Service Awards’ for the 17th consecutive year. This achievement underscores the industry recognition for the quality of our customer service. We always provide quality and sincere service to our customers, upholding the service standard of "Six Heartfelt Service" to ensure an exceptional shopping experience for them. Looking ahead, we will continue to enhance the service quality and strive to offer customers impeccable products and services, to further strengthen the industry leadership of Lukfook.”
The "Hong Kong Service Awards 2023", organised by "East Week Magazine", aims to recognise companies and brands that provide quality services for customers, and acknowledge companies and brands that consistently prioritise customer satisfaction and strive for excellence. It also recognises their dedication and contributions to the development of Hong Kong, further solidifying and elevating Hong Kong’s international standing.
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Ms. Wong Lan Sze, Nancy, Executive Director and Deputy Chief Executive Officer of Lukfook Group, received the award from Dr. Bernard Chan Pak Li, JP, Under Secretary for Commerce & Economic Development
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